International Customer Service

German Customer Service Representative

German Customer Service Representative

Do you have strong communication skills and native-level German? Then it’s time to showcase your talent and shape your career in customer service now!

InterCall BPO, headquartered in Albania, has been growing its success for the past 8 years and today continues its journey with over 750 team members across 3 countries. The greatest advantage of this growth is that it always provides you with opportunities for development and expansion into new areas.

On this journey, which you will begin as a Customer Service Representative, InterCall BPO will always be by your side — making a difference with your skills and advancing your career is entirely in your hands.

 

Your Responsibilities

  • Communicate with customers in a friendly yet professional manner
  • Handle incoming requests efficiently and resolve issues
  • Maintain high quality standards in customer service
  • Actively collaborate with your team and contribute to shared success

 

What We Offer

  • Freedom to work from home
  • Euro-based salary + bonuses and incentives
  • International career opportunities

 

What We Are Looking For

  • Individuals with strong communication skills and a sense of responsibility
  • Team players who can adapt to flexible working hours
  • Quality-oriented, solution-driven individuals

 

Become part of our international team. Apply now and make a difference!

Inbound Calls

Location

Albania / Tirana / Shkodra

Compensation Model

Payroll

Language

German

Type of Employment

From Office

Join Us

Language

German

Position Title

German Call Center Customer Representative

Department

Inbound Calls

Industry / Brand

Telecommunications / Sunrise

Number of Positions Available

30

Type of Employment

From Office

Country

Albania

City

Tirana / Shkodra

Compensation Model

Payroll

Number of Weekly Days Off

2

Training and Nesting Period

4 weeks

Base Salary

100.000- 120.000 ALL

Additional Earnings

Performance bonus up to 20% of the base salary

Loyalty Bonus (Up to €1000 per year)

Sales Bonus

Seasonal Campaign Bonuses

Class and e-learning Trainings

Accounting Support (€20)

Fringe Benefits

Transport & Meals

Apply Now

Other Job Postings

Europe’s leading brands have chosen InterCall BPO.

Now it’s your turn! Join this powerful team, take your place in the league of leaders, and let’s achieve great success together!