At InterCall BPO, we are not just a communication services center; we are a global partner ecosystem where we win together and create wins for others. For Europe’s leading brands, we provide multilingual inbound and outbound call, integrated sales, chat, e-mail support, back office, and collection solutions, especially in German, French, Dutch, and Italian.
With our expert team and strong technological infrastructure, we optimize your business processes, enhance customer experience, and carry your brand into the future. As your trusted partner, we turn every interaction into an opportunity; prioritizing value for your customers, strength for your business, and lasting success for your brand.
INTERCALL BPO not only makes a difference by focusing solely on customer service; we dedicate all our expertise and resources to delivering superior customer experience solutions to our partners. Thanks to our lean structure, we guarantee efficiency, while our freelance model ensures high motivation and commitment. With our innovative approach and agility, we consistently stay one step ahead in responding to the changing needs of brands. Thus, we continue to be the first choice and the most reliable business partner for our clients.
Get a QuoteWith our inbound call services, we ensure that customers reaching your call center enjoy an excellent experience. Our qualified and experienced team responds to inquiries and provides solutions to effectively meet customer needs. Through our tailored services, we help you increase customer satisfaction and build brand loyalty.
You can use our outbound call services to reach potential customers and create new business opportunities. Our expert sales representatives support you to reach your target audience by adopting a strategic approach. We help you as a professional team to help you strengthen your customer relations and increase your sales.
We offer chat support to enable you to interact with your customers in real time. Our professional chat agents work quickly and effectively to answer your customers' questions, provide support and provide solutions. With our people-oriented approach and fast response times, we help you increase customer satisfaction.
We provide email support to quickly and effectively respond to your customers’ inquiries and requests. Our experienced representatives communicate professionally with your customers to resolve issues and meet their needs. With our effective communication and customer-focused approach, we help you optimize your business processes.
We offer back office support to support your daily business operations and increase efficiency. Our expert team assists you with data entry, file management, reporting and other important business processes. Thus, you create more opportunities to focus your important time on strategic work.
